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Returns & Exchanges

We accept returns and exchanges on items purchased through our online store for 15 days after you receive your order.  Please notify us about an exchange within 15 days after order date by emailing store@maketto1351.com and explaining your request.  

Please Note:  We do not accept Refunds/Returns/Exchanges on Sale or Discount items.  We do not accept Refunds on Ticketed events.

You must do the following to ensure proper and prompt service:

* Return the item in its original form (unworn and all original tags attached) with a copy of the original receipt.  ( We reserve the right to refuse returned merchandise if it is lacking sufficient information or if it appears to have been worn or used. )

* Include a note explaining what you want to do...exchange or refund.

* Ship the merchandise back to our warehouse with "Attn: Returns & Exchanges" on the address.

Maketto Online Store
Attn: Returns & Exchanges
1351 H Street NE
Washington DC 20002
USA

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